RED HEN APP
Privacy Policy
Red Hen App LLC ("Red Hen," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal data obtained through the Red Hen App platform and related services.
Information We Collect
We may collect and store the following types of information:
Personal Information such as name, address, email, phone number, and payment information.
Account Information such as usernames, passwords, and profile details.
Transactional Data related to purchases or sales made through the app.
Technical Data such as device type, IP address, browser type, and usage data.
Cookies: We may also use cookies and similar tracking technologies to improve your experience on the platform.
How We Use Your Information
We may use your information for the following purposes:
To operate and maintain the Red Hen App platform.
To connect farmers and customers and facilitate transactions.
To communicate with users about their account or orders.
To send important updates, newsletters, or promotional content (only if you've opted in).
To improve our services and analyze usage patterns.
We do not sell your personal information to third parties.
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure. By using our platform, you acknowledge and accept this risk.
SMS Consent & Privacy
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency may vary. Message & data rates may apply.
You can opt out at any time by replying STOP to any message.
Third-Party Services
We use trusted third-party service providers such as Stripe for payment processing, email platforms, and analytics tools. These providers may collect and process your personal data according to their own privacy policies. Red Hen App LLC is not responsible for how these third parties manage your information. We encourage users to review the privacy policies of those services before using them.
User Responsibility
Users of the Red Hen App are solely responsible for how they choose to use or share information obtained from the platform. Red Hen App LLC is not liable for actions taken by users (including farmers or customers) outside of the platform, including but not limited to, any misuse or unauthorized sharing of personal or transactional information.
User Rights
You have the right to access, correct, or request the deletion of your personal information at any time. To exercise these rights, please contact us at support@redhenapp.com.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under 13. If we become aware that we have collected such data, we will promptly delete it from our records.
International Users
Red Hen App LLC is based in the United States and our services are intended for U.S. residents. By using our platform, you consent to the processing of your information in the United States. We do not target or market our services to users located in the European Union or other jurisdictions with differing data protection laws.
Data Breach Notification
In the event of a data breach involving your personal information, we will notify you within 72hours in accordance with applicable federal and state data protection laws.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on the Red Hen App website or platform. Continued use of the platform following the posting of changes constitutes your acceptance of the revised policy.